A day to take care of business. As Dennis’ and my life has changed so was our medical insurance in line for a change. Oh my oh my, we are staying with Blue Cross and Blue Shield. We are changing from Senior Gold to Platinum Blue. We have always had good service. Today a happenstance call in regard to a question on Dennis’ policy as it crosses paths with the Veteran’s Health Care came from a gal named Mary. She assured us Dennis has been approved for the new coverage. As a perk she said she would check my enrollment as well as long as I was on the phone.
Our insurance agent had dropped the ball. Yes, I was also approved for the enrollment, but . . . he had never cancelled us out of the Senior Gold. We would have had two premiums for each of us until the red tape was unraveled. Getting a total of four premiums most likely would have blown out my Carotid arteries. Mary was so helpful. We needed to fax a letter with both of our signatures and multiple numbers for reference as soon as possible.
Dennis took the letter to the bank to have them fax it. With the enrollment deadline having just been completed the fax lines were overwhelmed. Dennis came home and I called Mary and she put a note on our insurance I.D. numbers that it would be coming in the snail mail.
I mention to Dennis so often how I can see older people being misguided by what is required of us. Consumer beware. When I called the insurance fellow, he was astonished as he had faxed that in just recently when he noticed it. NOT. He couldn’t have. It takes individual signatures for it to be taken care of.
We are having chicken titties for supper knowing we are still on top of our lives for details that need a lot of attention. It’s been a great day.